Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Altun Elektronik website, available at altunelektronik.com (the “Service”) operated by Altun Elektronik (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

1. DEFINITIONS AND INTERPRETATION

For the purposes of these Terms and Conditions, the following definitions shall apply. Capitalized terms used but not defined herein shall have the meanings ascribed to them in other parts of these Terms.

1.1 Key Definitions

• “Service” or “Website”: Refers to the Altun Elektronik e-commerce platform and all associated web pages, sub-domains, and applications accessible by the User.
• “Store,” “We,” “Us,” or “Our”: Refers to the entity operating the Altun Elektronik online retail service.
• “User,” “You,” or “Customer”: Refers to the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
• “Products”: Refers to all goods, merchandise, or items offered for sale or distribution through the Service, which are exclusively handled and shipped from third-party logistics or warehousing partners, as the Store maintains no physical retail or warehouse location.
• “Content”: Refers to any text, graphics, images, video, audio, data, code, or other material published, uploaded, or otherwise presented on the Service.
• “Order”: A formal request by the User to purchase Products from the Store.
• “Affiliates”: Entities that control, are controlled by, or are under common control with the Store.
• “Financial Information”: Includes, but is not limited to, credit card details, bank account numbers, and any data provided for the purpose of completing a financial transaction.

1.2 No Physical Location Acknowledgment

The User acknowledges and agrees that Altun Elektronik is an exclusively online retail business. The Store has no physical retail, warehouse, or operational location accessible to the public or for returns/exchanges. All business operations, including inventory, fulfillment, shipping, and customer service, are managed remotely and/or through third-party partners. All communication must be conducted digitally, primarily through the designated email address provided in Section 15.

2. ELIGIBILITY AND ACCOUNT REGISTRATION

2.1 Eligibility Requirements

By using the Service, you represent and warrant that you are at least eighteen (18) years of age, or the age of majority in your jurisdiction, and are legally capable of entering into binding contracts. If you are accessing the Service on behalf of a legal entity, you represent that you have the authority to bind that entity to these Terms.

2.2 User Account Creation and Responsibility

If you choose to create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

2.3 Data Accuracy and Updates

You agree to promptly update all personal, shipping, and payment information (including email address, shipping addresses, and credit card expiration dates) to ensure the timely and successful processing of your Orders. We are not responsible for delays or non-delivery resulting from inaccurate or outdated information provided by you.

3. PRODUCTS, PRICING, AND ORDER ACCEPTANCE

3.1 Product Descriptions and Digital Representation

We attempt to be as accurate as possible in the descriptions of our Products. However, we do not warrant that product descriptions, images, colors, or other Content of the Service are entirely accurate, complete, reliable, current, or error-free. The actual colors you see will depend on your monitor, and we cannot guarantee that your monitor’s display of any color will be accurate. All Product images are for illustrative purposes only, and minor variations may occur.

3.2 Pricing and Currency

All prices are subject to change without notice. The price displayed at the time the Order is submitted is the final price, excluding shipping charges and applicable taxes. All transactions are processed in the currency specified on the Website.

3.3 Errors in Pricing and Availability

In the event a Product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse or cancel any Orders placed for the Product listed at the incorrect price, regardless of whether the Order has been confirmed and your payment method charged. If your payment method has already been charged for the purchase and your Order is canceled, we shall immediately issue a refund to your payment method in the amount of the incorrect price. Similarly, if a Product is out of stock after an Order is placed, we reserve the right to cancel the Order and issue a full refund.

3.4 Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our final acceptance of your Order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your Order to accept or decline your Order for any reason, including but not limited to Product unavailability, or if the Order appears suspicious or potentially fraudulent. Prior to our acceptance of an Order, verification of information may be required.

4. PAYMENT AND BILLING

4.1 Payment Processing

We use third-party payment processors to handle all financial transactions. By submitting an Order, you authorize us and our payment processor to charge the payment method provided by you for the total amount of the Order, including shipping fees and taxes.

4.2 Security and Authorization

You represent and warrant that you have the legal right to use the payment method(s) you utilize in connection with any Order. You also grant us the right to provide information you provide to third parties for purposes of facilitating the completion of purchases. We reserve the right to cancel any Order immediately if we suspect fraudulent or unauthorized transactions.

4.3 Sales Tax

We will charge applicable sales tax on all purchases for which we are legally required to collect tax. The User is solely responsible for any applicable taxes and duties not collected by the Store.

5. SHIPPING, RISK OF LOSS, AND DELIVERY

5.1 Shipping Policy and Fulfillment

Due to the lack of a centralized physical store location, all Products are shipped directly from third-party logistics providers or drop-shippers. Shipping times and methods will vary based on the specific Product, the partner warehouse location, and the User’s destination.

5.2 Risk of Loss and Title Transfer

The risk of loss and title for all Products purchased by you passes to you upon our delivery of the items to the shipping carrier (FOB Shipping Point). This means that once the Product leaves our fulfillment partner’s warehouse, you are responsible for it. We are not responsible for any items lost or stolen in transit.

5.3 Estimated Delivery and Delays

Any shipping or delivery dates provided are estimates only and are not guaranteed. We are not liable for any delays in shipments, including those caused by carriers, customs, weather, or other factors outside our reasonable control. You agree that late delivery does not constitute a failure of our agreement and does not entitle you to cancellation or compensation, unless specifically required by applicable consumer protection laws.

5.4 International Shipping and Customs

For international Orders, you are responsible for all import duties, customs duties, taxes, and fees levied by your destination country. We have no control over these charges and cannot predict their amount. You agree to comply with all laws and regulations of the destination country.

6. FINAL SALES, NO RETURNS, REFUNDS, OR EXCHANGES POLICY

6.1 Strict Policy Statement

ALL SALES ARE FINAL. The Store operates under a strict No Returns, No Refunds, and No Exchanges policy. By completing an Order on the Service, the User acknowledges and agrees that all purchases are non-refundable and irrevocable, regardless of the reason for dissatisfaction, including but not limited to:

• Buyer’s remorse or change of mind.
• The User ordering the incorrect size, color, or specification.
• Perceived difference between the digital product image and the physical Product.
• Disruption of estimated shipping timelines or delivery delays.
• Refusal of delivery by the recipient.

6.2 Customer Acknowledgment

The User expressly understands and accepts that due to the nature of our operations, which lack a physical retail presence and rely entirely on third-party fulfillment and logistics partners, processing returns and managing physical stock exchanges is not feasible. The purchase price paid for any Product is consideration for the goods and the Service’s effort in facilitating the Order, and this consideration is non-recoverable by the User after the Order is confirmed.

6.3 Limitation of Liability for Defective or Damaged Products

Notwithstanding the strict “Final Sale” policy, we acknowledge that statutory consumer protection laws may provide the User with limited rights if a Product is delivered defective or severely damaged in a way that renders it unusable. In such rare instances, the following strict process must be followed:

6.3.1 Reporting Procedure

The User must report any defect or damage within three (3) calendar days of the delivery date shown by the carrier’s tracking information. The report must be sent via email to [email protected] and must include:

1. The Order number and date of purchase.
2. Clear, high-resolution photographic evidence demonstrating the defect or damage.
3. A detailed written description of the issue.

6.3.2 Exclusive Remedy

If, after review of the evidence by the Store, the defect is confirmed and is determined not to have resulted from carrier handling (which falls under Section 5.2, Risk of Loss) or User misuse, the Store’s sole obligation, and the User’s exclusive remedy, shall be limited to one of the following, at the Store’s discretion:

• A replacement of the identical Product, if inventory allows.
• A Store Credit equal to the purchase price of the defective Product, valid for future purchases on the Service.

Under no circumstances will the remedy for a defective or damaged product include a monetary refund. The User explicitly waives any claim for a cash refund in favor of a replacement or store credit as described herein.

6.4 Shipping Fees and Chargebacks

Original shipping charges are non-refundable. The User agrees that attempting to seek a refund through their payment provider (a “chargeback”) for reasons covered by this No Refund Policy constitutes a violation of these Terms and may result in the immediate termination of the User’s account and pursuit of legal action to recover costs incurred by the Store.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Ownership of Content

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of Altun Elektronik and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Altun Elektronik.

7.2 Limited License to User

We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Service, subject to your strict adherence to these Terms. This license does not include any resale or commercial use of the Service or its Content, or any collection and use of any product listings, descriptions, or prices.

8. PROHIBITED USES OF THE SERVICE

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

• In any way that violates any applicable national or international law or regulation.
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
• To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate the Store, an employee, another user, or any other person or entity.
• To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by us, may harm the Store or users of the Service or expose them to liability.
• To use any manual process to monitor or copy any of the material on the Service or for any other unauthorized purpose without our prior written consent.
• To use any robot, spider, or other automatic device, process, or means to access the Service for any purpose, including monitoring or copying any of the material on the Service.
• To introduce any viruses, Trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
• To attack the Service via a denial-of-service attack or a distributed denial-of-service attack.
• To take any action that may damage or falsify the Store’s rating.
• To interfere with or disrupt the servers or networks connected to the Service, or disobey any requirements, procedures, policies, or regulations of networks connected to the Service.
• To harvest or otherwise collect information about others, including email addresses, without their consent.

9. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

9.1 Disclaimer of Warranties (AS IS)

THE SERVICE AND ALL PRODUCTS PURCHASED THROUGH THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

THE STORE EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9.2 Limitations on Product Suitability

Due to the nature of operating without a physical presence, the Store cannot inspect or verify the suitability of Products for specific applications beyond the general descriptions provided. The User assumes full responsibility and risk for the use of any Products acquired through the Service. No oral or written information or advice given by us or our authorized representatives shall create a warranty.

9.3 Limitation of Liability

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, IN NO EVENT SHALL THE STORE, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN THE EVENT THAT NOTWITHSTANDING THE ABOVE, THE STORE IS FOUND LIABLE FOR ANY DAMAGE OR LOSS WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH THESE TERMS OR YOUR USE OF THE SERVICE OR ANY PRODUCT, THE STORE’S TOTAL LIABILITY SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU TO THE STORE FOR THE PRODUCT(S) OR SERVICE(S) GIVING RISE TO THE LIABILITY IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

10. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Store and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of: a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms; c) your violation of any rights of a third party, including but not limited to any intellectual property right, publicity, or privacy right; or d) your violation of any applicable law or regulation. This indemnification obligation will survive the termination of these Terms and your use of the Service.

11. GOVERNING LAW AND DISPUTE RESOLUTION

11.1 Governing Law

These Terms shall be governed and construed in accordance with the laws of [Jurisdiction of Store Operator – e.g., The State of Delaware], without regard to its conflict of law provisions.

11.2 Mandatory Arbitration and Waiver of Class Actions

Any claim or dispute arising out of or relating to these Terms or the Service shall be resolved by binding, individual arbitration, rather than in court. You and the Store agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

11.3 Exclusive Venue

For any dispute not subject to arbitration, or where the arbitration provision is found unenforceable, you agree to submit to the exclusive jurisdiction of the state and federal courts located in [City and State of Store Operator – e.g., Dover, Delaware].

12. TERMINATION

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. SEVERABILITY AND WAIVER

13.1 Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect. The invalid or unenforceable provision shall be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

13.2 Waiver

No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Store to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

14. ENTIRE AGREEMENT

These Terms and our Privacy Policy constitute the sole and entire agreement between you and the Store regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

15. CONTACT INFORMATION

All feedback, comments, requests for technical support, and other communications relating to the Service should be directed to the following email address.

E-mail: [email protected]

Please note that this is a digital-only contact point, and Altun Elektronik does not maintain a public-facing physical address for correspondence or visits.